entflo
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§ 01 · The question

Two questions. Answered here.

Most of our work is with small business owners in service industries. We built Entflo because we watched the smaller firms move faster than the corporates, and we wanted them to have the systems the big firms have. This page answers the questions that usually come up on the first call, so the call can start somewhere more useful.

Question 01
How does the partnership actually run?
Question 02
What does it cost, and how is the price agreed?
§ 02 · Two shapes

Two shapes. Both grow over years.

Shape 01 · Fixed fee
Fixed fee.

A flat price for the build, paid across the milestones we've agreed. The MVP comes first. The rest gets paid as it gets delivered.

This shape suits the work where the scope is clear and we both know what good looks like at each stage. Founders who want a fully-loaded cost up front, in AUD, with no surprises at the end tend to lean here.

Milestone-paid in AUD · Scope agreed in writing
Shape 02 · Performance share
Performance share.

A small fee upfront, then a share of what the system earns for you. Cash, capacity, margin. In AUD, agreed in writing, measured every quarter, never renegotiated mid-term.

We're confident enough in what we build to take most of what we earn on the upside. A small fee to start, a share of the value the system creates, over a set term we agree at the top.

Some founders prefer this shape because the incentives sit on the same side of the table. We tend toward it for the same reason.

Term defined per client · Measured every quarter

Either way, the cycle is yours. Either way, we are still here in year two.

§ 03 · How we build

Built in stages. Validated early.

We build the way we'd want to be built for. The first thing we ship is an MVP that proves the cycle runs in your environment, with your data, against your edge cases. Only a fraction of the fee gets paid until you've seen it work.

Show first. Pay second. Build the rest from there.

§ 04 · What we believe

Three things we keep coming back to.

§ 05 · The promises

What sits inside every proposal.

Three promises sit inside every proposal. We acknowledge any reported issue inside 24 hours, from a named human, never a queue. We say it plainly when we got it wrong. If something we built breaks, we fix it on our time, not yours. Each of these is contractually binding, not a brand line.

More on how the system actually runs is at how we work. The trust ladder, the data position, the bit that holds these promises up.

§ 06 · The audit

A 30-minute call. A one-page diagnostic. Yours to keep, with or without us.

If there's nothing worth fixing, we'll tell you.